What do I do if I have a faulty item?

If you have received an item which is faulty (some exceptions apply*), we will happily replace product you purchased in the last 90 days. Please contact us, providing your order number and a clear description of the issue with pictures clearly showing the fault.

 

*Does not apply to products marked as not in perfect condition or if we informed you about any fault before your bought the item. Products damaged by wear and tear, an accident or misuse are also not eligible.