Ordering & Shipping

• What do I do if I receive the wrong order?

  If you have received an incorrect item in the last 60 days, please email us with your order number as well as pictures details of the item you received (style, size, colour). We aim to send out replacement products within 3 working days after your reque...

• Can I use multiple discount code?

  Only one promotion or discount code can be used at any time.

• Can I track my package?

  Once you’ve placed an order, you will receive emails notifying you of the movement of your order. This includes a notification that your order has been shipped. If you did not receive the email, please check your spam folder. If you believe your item sh...

• Can I change my order?

  If for any reason you need to cancel your order you can contact us.    Unfortunately, we are unable to make any changes once your order has been dispatched.

• I'm having trouble placing an order

  While we do our best to ensure that our website experience is consistent and functional across all devices, occasionally something small may not function properly on older browsers. We highly recommend you first update your browser to the newest version...

• I forgot to apply a discount!

  Unfortunately we cannot retrospectively add discounts or coupon codes to your orders.

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• When will I receive my order?

  We dispatch in-stock products Monday to Friday. Orders placed after 2pm will be dispatched the next business day.   We offer free standard shipping on all orders (3-5 working days), but if you’d like to have your order quicker, our express shipping opti...

• Where do you ship?

  We ship to all UK postcodes from our local warehouse. There are no import or customs fees. Please note we currently do not ship to ROI.